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District

Password Help

Staff Password Update

 

MUST BE COMPLETED ON THE CCS WIFI BETWEEN 8AM & 4PM
                         CCS Password Manager (linked)                              

 

  • Self-Service Password Registration/Reset (SSPR) & Instructions

    CCS Technology is committed to securing staff accounts while making password management more convenient. To support this, we’ve enabled Self-Service Password Reset (SSPR) for all staff. This feature allows you to set or reset your CCS (cabarrus.k12.nc.us) password anytime, from any device, anywhere.

    To get started, all staff are required to register by setting up personal security information linked to their CCS account. This step is essential to enable future password resets.

    Registration Steps:

    1. All CCS Staff will be required to register during their next Microsoft login if not already completed. Choose “I want to set up a different method” to access other options besides Phone. Please do not click “Skip setup” because when your password is forgotten, you will be locked out until technical staff can assist.

    Setup phone number option - Skip This step is an option

    1. Users will also have to reconfirm their registered sign-in methods every 365 days. Users can also complete the steps manually by following the instructions below.
    2. Visit LinkLinkLink
    3. Log in using your CCS credentials.

    Sign in to Microsoft - Click SIgn In

    1. Under “Security Info,” click "Add sign-in method.” You must add a method other than password.
      1. Phone (Call or Text)
      2. Alternate Phone (Call or Text)
      3. Email (apps.cabarrus.k12.nc.us) 
      4. Security Questions (Must set 3 questions)

    Add a single sign option - Listed above the image
     

    Reset Steps:

    1. Visit:
      1. Links
      2. LinkLinkLink
    2. Enter your CCS credentials and solve the captcha.

    Answer the "Are you a Robot?" Question

    1. If you see the following message, you must return to the registration page (LinkLinked) and register for SSPR. Directions above.

    Select "Forgot Password"

    1. Select “I forgot my password” or “I know my password, but still can’t sign in.”
      1. “I forgot my password.”
        1. Verify using your additional verification method
        2. Enter and confirm your new password.

    Create a new password

    1. “I know my password, but still can’t sign in.”
      1. If you get locked out of your Microsoft account because of too many failed login attempts, you can regain access to your account using this option.
      2. Verify using your additional method

    Go Back to your Account

    1.  After you have reset your password:  Mac users, restart your computer and login using the Microsoft Login option.
       
    2. At the following screen:
    1. Select “FORGOT MY LOCAL PASSWORD”

    Forgot Password Button

     

    1.  select “RESET PASSWORD”

    Reset Password Button