Skip to main content
District

Incident IQ Technology Help Ticket

 

 

Tech Ticket

Submit a Help Desk Ticket

 or

Call: 704.260.5866 - Ext. 75866

Directions to submit a help desk ticket (linked)

Damaged Technology Fees

When damage occurs to a computer that is outside the realm of normal wear and tear, students/parents will be held financially responsible.  Instances of damage due to misuse or neglect on the student’s part will be documented, and the student will be charged.  This includes damage caused to other students’ computers incurred by negligence or misuse.

 

Any damages determined to be caused by neglect or intentional action will be charged at the rates below.  

 

 

Charge for Minor Damage

Charge for Major Damage

Charge for Lost Charger

Charge for Lost, Inoperable, or Non-Returned Device

Chromebook

$25.00

$50.00

$25.00

$400.00

iPad

$75.00

$200.00

$50.00

$500.00

Laptop

$50.00

$125.00

$75.00

$600.00