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Technology Department
130 Cedar Drive NW., Concord, NC 28025
Chief Technology Officer
Dane Hughes
We strive to be a leading technology team that supports learning by delivering excellent customer service and support to students and staff. The team provides innovative instructional and business solutions, creative teaching and learning opportunities, and accessible communications systems and information resources.
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CONTACT US:
Justin Long | 704-260-5866 | Ext: 75866
Directions to Submit a Help Desk Ticket (linked)
Staff Help Desk Ticket (linked)
Student Help Desk Ticket (linked)
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Staff Only Links
Require CCS Login
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Approved Technology Equipment
All other items require a quote through Incident IQ.
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Vendors are suggestions. Reach out to your Financial Secretary for further vendor guidance.
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All quotes will need to be submitted through Incident IQ & receive an approval code.
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Cell Phone Ordering Process
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Technology Parts & Ordering Process












News & Announcments
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Password Updates
New Password Requirements As we increase our use of technology across the district, continuing to enhance the cybersecurity protection of our students and staff is a top priority. Passwords are considered one of the most significant risk factors in terms of security as they are vulnerable to attacks. Therefore, starting February 15th we will begin implementing new security measures for staff which will include changing staff email passwords every 90 days and other password requirements. Please note, we are not requesting you to change your email password at this time unless your computer prompts you to do so.
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WIFI Open at School Parking Lots
Do you need WIFI? Schools now have wifi in their parking lots. To make the school network available to those who need it, we’ve extended the CCS-Registered network into the parking lots of all CCS schools withthe exception of the Early College and Opportunity School.
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WIFI BUSSES
CCS will discontinue Wi-Fi bus service effective Monday, Oct. 19th. Public Wi-Fi access is still available at locations throughout the county.
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CCS continually upgrades systems, infrastructure and technology tools in order to:
- Support instructional and business applications
- Achieve CCS organizational goals and objectives
- Sustain high network availability, quality performance, and maximum reliability
- Accommodate future technologies and computing requirements