Chromebook Help Ticket (Incident IQ)
Try these things first, before you submit a Chromebook help ticket in Incident IQ
1. Restart your Chromebook and see if it will take care of the issue.
2. Your homeroom teacher can help you if you have questions about how to log in.
3. Submit a Help Ticket with Incident IQ
Chromebook Exchange Hours for only JMRHS students
Tuesdays from 7:30-9:00am
Thursday from 3:30-5:30pm
Chromebook Care & Support
A student device orientation video, CCS Chromebook One to One Initiative, has been posted in English and Spanish on the C&I and Technology webpages. Each department webpage link is provided below along with the YouTube links. Schools are asked to have each student view this brief video during the first week of school.
YouTube Chromebook One to One Initiative English: video is shown above.
YouTube Chromebook One to One Initiative Spanish: Mira el video de Chromebook en español >
CCS Spectrum Internet Assist | Internet Assist
CCS Student Help Ticket | Directions to submit a Help Desk Ticket