Chromebook Overview

Chromebook Help Ticket (Incident IQ)

  • Try these things first, before you submit a Chromebook help ticket in Incident IQ


    Reminders are on our Chromebook Support Page: 

    1. Restart the Chromebook and see if this fixes the issue. 
    2. Contact teacher about common login problems or basic issues. 
    3. Submit a tech work order in Incident IQ.  Be sure to include your student login information. Also, locate the 6-digit asset tag number (white sticker).
    4. Complete the JMRHS Media/Chromebook Checkout and Exchange form.


Chromebook Care & Support