Chromebook Help Ticket (Incident IQ)
How to check Your chromebook's version
At the Chromebook login screen, press the ALT key and V Key. The Chromebook version will display in the top right corner of the Chromebook. It should read something like Google Chrome 105 Press the ALT Key and V Key again to remove this display option.
Chrome Browser update step-by-step directions
Click HERE learn how to update your Chrome Browser
CHROME BROWSER Update Video
As of 11/14/22, CCS is allowing chromebooks to climb to version 107 as the highest version.
How to Login to a Chromebook at School
How to Prepare Your Chromebook for Return
- Clean Chromebook with an alcohol wipe.
- Charger cord wrapped with velcro and/or rubber band.
- Students will write their name, login (ex. jsmith5678), and any issues for technicians to look at upon return on a sticky note.
- Adhere sticky note next to trackpad.
Unreturned Chromebook $250
Unreturned Charger $40
Major Damage $75
Minor Damage $25
Please use the K12 Payment Center to pay fees.