Need tech support?
We are excited to start out our virtual learning experience with you and your child. Please know that while we hope this is a smooth transition, we expect some bumps along the way. Because of this, we have set up a special “Tech Support” time Monday through Thursday from 10:20-12:10. During this time, we will be available to help you log in, navigate Canvas and Microsoft Teams, update computers or clear up problems with usernames and passwords.
What you can do ahead of time to prevent technical issues.
Charge your device
Turn on your device and login. - This is a good opportunity to make sure usernames and passwords work.
Navigate to the Winecoff Homepage and find the red Canvas button to the left hand side.
Restart your computer to allow for any updates to finish.
What to do if you need technical assistance.
Reach out to your classroom teacher via Dojo.
Wait for the teacher to contact you during tech support hours.
If you are unable to login first thing in the morning, do not panic. We understand that there will be technical issues. Your child will be counted as present as long as we have been in communication and are working together on the issue. Please understand that we may not be in contact with you until our designated tech support time because we will be in class with the students that were able to login successfully. We hope that by doing it this way, we are able to respect everyone’s time.
Please know that in the first weeks of instruction there will be a lot of repetition of content so that your child can become comfortable with our new learning environment. Do not be concerned about missing content due to technical difficulties in the first week.
We cannot wait to connect with all of our families!
The First Grade Team
Degrees and Certifications:
Welcome Leopards! I am so happy you are here! This year is going to be an adventure full of firsts for all of us. I cannot wait to get started and get to know each of you!
My name is Elizabeth Tilley and I’ll be your first grade teacher this year. In our classroom we are going to grow and learn together. Whether online or in person we are a team!
I graduated from UNC-Charlotte in 2006 with my BA in Elementary Education. I am currently in Graduate School at UNC-Charlotte pursuing my Masters in Education in Reading Education. I began teaching 2nd grade in 2007. I’m excited to continue my teaching adventure this year as a 1st grade teacher at Winecoff!
My family and I are very excited to be a part of this special Winecoff family. Please know that you can always contact me with any questions or concerns that you may have.
***Don't forget to fill out the forms at the bottom of this page***