Onsite Break/Fix Technician
Phone: 704 - 260 - 6490
Degrees and Certifications:
Mr. Angel DePaul
Mr. DePaul is our onsite technician dedicated to technology maintenance and repair. He fixes most Chromebooks and other devices very quickly and gets them back to you within a day or two; however, we occasionally have to wait for parts to ship or even need to send a device to the manufacturer for certain repairs. Please use loaner Chromebooks from your teachers while you wait. Thank you for your patience as we do our best to return your device in top shape!
If you have been waiting on a device for more than a few days, we recommend you do two things:
1. Make sure you have completed a Technology Work Order anytime you have a technology issue, no matter how small it is! We do not know about the issue if it is not in a work order ticket.
2. Check with your homeroom teacher to see if they have received an email or call with an update about your device. If we have to send a device to the manufacturer, we usually let your teacher know that we have a loaner ready for you.