• Chromebook Check-up

     

    1st- HOW TO CHECK YOUR CHROMEBOOK'S VERSION

    As of 10/4/21, CCS is allowing chromebooks to climb to version 91 as the highest version. At the Chromebook login screen, press the ALT key and V Key. The Chromebook version will display in the top right corner of the Chromebook. It should read something like Google Chrome 87.0.  Press the ALT Key and V Key again to remove this display option.

     

    2nd- CHROME BROWSER UPDATE STEP-BY-STEP DIRECTIONS
    CLICK HERE LEARN HOW TO UPDATE YOUR CHROME BROWSER

     

    CHROME BROWSER UPDATE VIDEO (optional)

    CLICK HERE TO WATCH HOW TO UPDATE THE CHROME OPERATING SYSTEM TO THE HIGHEST VERSION.

    As of 10/4/21, CCS is allowing chromebooks to climb to version 91 as the highest version. Video shows a lower version but the method to upgrade is the same.

Chromebook Help Ticket (Incident IQ)

  • Try these things first, before you submit a Chromebook help ticket in Incident IQ

     

    Reminders are on our Chromebook Support Page: 

    1. Restart the Chromebook and see if this fixes the issue. 
    2. Contact teacher about common login problems or basic issues. 
    3. Submit a tech work order in Incident IQ.  Be sure to include your student login information. Also, locate the 6-digit asset tag number (white sticker).
    4. Complete the JMRHS Media/Chromebook Checkout and Exchange form.

     

Chromebook Overview

Chromebook Care & Support