Remote Counseling Services for Plans B & C

  • Confidentiality Statement:

    CCS Student Services Team members are here to support students and staff through academic and social emotional growth. We are a critical part of the CCS team. As we navigate through virtual learning, we wanted our CCS families to be aware that we may be able to provide some supports virtually. Please remember that we always adhere to our professional guidelines and ethics for practice (NC Department of Public Instruction, NASW, NASP, and ASCA), whether we provide these services face to face or virtually. We want our families to understand that we are bound to our confidentiality guidelines. Our interaction and conversations with students are confidential unless a student discloses harm to self, harm/threat to others, and harm and mistreatment to a vulnerable child or adult.

    Counselors, Social Workers and Psychologists may be in contact with students through Teams or other voice formats. Parents who are opposed to engaging supportive counseling for their children may contact their principal to opt out of such support


    Student/Parent Expectations:

    1. Be sure you or your child has CCS email address and password in order to access Teams. Here are basic directions on how to join the Teams online class meeting.

    2. We ask that students be in a stable location (not driving, walking around, etc.).

    3. Students should be in a private location. We encourage students to use headphones for privacy if preferred.

    4. Students can be in view of camera from neck up only (wearing appropriate clothing, not lying in bed, engage in activities, etc.).

    5. Younger children may benefit from greater parental involvement to help understand the technology and content discussed.

    6. Parents and students in remote locations (not at home for example) should be prepared to offer their location if needed. 

Ms. Carrie Hill

Phone: 704-260-6310


Degrees and Certifications:

B.A. Psychology- UNC- Greensboro M.S. Art Therapy- Eastern Virginia Medical School C.A.S. School Counseling- UNC Charlotte

Ms. Carrie Hill


Hello!  My name is Carrie Hill. I am the school counselor at Royal Oaks School of the Arts.  I serve all the grade levels.  Kindergarten through sixth grade.  I am also the school's 504 coordinator and co-sponsor of the sixth grade Falcon House.  (Woohoo!)

I get to teach our students social/emotional skills, skills needed to be academically successful, and skills needed to have a successful career.  Sometimes I get to go into your child's classroom and teach everybody a classroom lesson.  Other times I might meet with students as a small group or individually.  This allows students to practice using healthy skills in a smaller setting.  

One of the best parts of my job is working with you.  Families are super important to the success of the child.  

I am glad you are joining Royal Oaks on this digital learning adventure! I would love to hear from you. For right now, the best way to reach me is either via email: or send me a message through Class Dojo.  As the year rolls out, I will have some exciting things for you to access to help navigate this global pandemic and virtual learning.  



Carrie Hill, CAS, LCMHC

School Counselor 

Royal Oaks School of the Arts

608 Dakota St.

Kannapolis, NC 28083

Phone: 704-260-6310

Fax: 704-260-6329


If you are experiencing an immediate emergency, please call 9-1-1. 

If you are experincing a Behavioral crisis: Call Mobile Crisis at 1-866-275-9552. They will come to you 24/7. 

From NC DHHS website: The Hope4NC Helpline (1-855-587-3463) connects North Carolinians to additional mental health and resilience supports that help them cope and build resilience during times of crisis.